Return & Refund Policy – Shea Organics

At Shea Organics 7, we are committed to providing high-quality Handmade Organic Skin Rejuvenation and Pain Management Products and ensuring our customers are satisfied with their purchases.

If you experience an issue with your order, please contact us as soon as possible. Refunds or replacements may be provided under reasonable circumstances, including but not limited to:

You received the wrong product.
Your order arrived damaged.
There is a verified issue with your order.

To request a refund or replacement, please contact us within 14 days of receiving your order. Include your order number and a brief description of the issue. Photos may be requested when appropriate to help us review your request.

Because our products are personal care items, opened or used products may not be eligible for a refund unless the product is defective or there was an error with your order.

Each request is reviewed individually, and our goal is to resolve concerns fairly and promptly.

If you have any questions about our Return & Refund Policy, please contact us through the contact information provided on our website.